Paymedics is well aware of the fact that healthcare providers wear many hats every day, from balancing patient care to endless administrative tasks that eat away all of their valuable time and energy. That’s why we offer professional virtual medical assistant (VMA) service to healthcare providers across the USA. Our goal is simple: reduce your workload, simplify your day, and keep your practice running at its best.
So, embrace the future of healthcare with us. Paymedics stands as a pioneer of efficiency in healthcare, offering a virtual care assistant that adapts smoothly to your practice. Partner with us for enhanced productivity while keeping your focus where it belongs—on patient care.
Time is gold in every profession. But in healthcare, every minute matters twice as much. Spending hours on paperwork or other routine tasks will not only slow you down but will also take time away from the patients who need you most.
As a leading healthcare service provider, Paymedics understands this challenge. Because we believe that if caregivers don’t get the breathing space they deserve, then how can they continue healing others? So, partner with Paymedics virtual health care assistant service today and return to what you do best: patient care.
Trusted nationwide, we combine proven expertise with a personal touch, always keeping patient-first support at the heart of what we do. With Paymedics, your care team can stay focused while we handle the red tape.
A Virtual Medical Assistant is a trained healthcare support specialist who works remotely to manage your everyday administrative duties. Our virtual assistant service for medical practices functions as an extension of your in-house team, managing everything from scheduling appointments to verifying insurance — providing you with the same high level of support at a much more affordable rate. They help make your patients feel taken care of while simplifying front-desk management and back-office operations with the right tools, systems, and HIPAA compliance in place.
Paymedics healthcare virtual assistants do more than just tick off tasks; they interact with patients in a polite, empathetic, and professional manner, making every experience feel warm and supportive. Whether it is a phone call, a follow-up, or managing records, we treat your patients with the same care and respect as your own in-house team would.
Think of a Paymedics VMA as your digital front-desk ally, always available, always reliable.
Searching for a “Virtual Medical Assistant near me”? With Paymedics, location doesn’t matter. Our virtual medical assistant in the USA delivers reliable support handling scheduling, insurance, records, and calls across all states.
Instead of local hiring struggles, you gain access to a nationwide pool of trained professionals ready to step in and make an immediate impact.
Our expert remote medical personal assistant manages your appointment calendar with care, from scheduling new appointments to confirming existing ones and handling reschedules. We make sure that patients are reminded on time, reduce no-shows, and keep patient flow smooth.
We make sure your phone lines are never left unattended by taking care of everything from patient inquiries to follow-ups. Every interaction is handled with warmth, professionalism, and in a way that feels just like your own team is speaking to the patient.
Key patient information, including insurance details, personal info, and medical history, is gathered and verified in advance. This helps reduce the workload on your care team and allows healthcare providers to start each visit well-prepared. It also helps patients feel more at ease, knowing their information is already in place when they arrive.
We handle general patient questions and their concerns with care. Our virtual healthcare assistant collects feedback in order to help you identify areas for improvement and make your patient experience even better.
Ahead of each visit, we confirm each patient’s insurance coverage and benefits. This helps in preventing billing surprises, reducing the number of claims denied, and saving time at the front desk, ensuring a smooth experience both for the staff and the patients.
Our medical VAs manage the entire prior authorization process, from collecting clinical information to submitting requests to insurance companies and following up until approval. This helps your patients get the care they need without unnecessary delays.
Whether it is an unpaid bill or a co-pay, our team of expert medical virtual assistants sends friendly payment reminders, collects payments via secure payment channels, and updates your billing records in a timely manner. This helps in boosting your practice collections while relieving your front desk staff from the uncomfortable task of asking patients for payments.
With speed and accuracy, we handle all referrals going in and out of your practice. Our trusted virtual medical office assistant makes sure each and every referral is properly recorded, tracked, and followed through, so that no patient or any step in their care is being missed.
We do not just send referrals; our remote front desk officers also check in with both the doctors and the patients to make sure that appointments are completed and all the information is properly added into your system.
Our all-in-one virtual medical assistant services handle patient record requests in a safe and timely manner. They make sure that the appropriate documents are sent to the right people (like doctors, insurance companies, and patients) without any delays. Everything is done securely with HIPAA compliance and simplifies record sharing across systems.
All faxes are sorted, labeled, and routed correctly to the right person and department. This keeps your paperwork organized, reduces manual work for your staff, and helps prevent important documents from getting lost.
Our virtual medical scribe records patient visits in real time, entering diagnoses, symptoms, and treatment plans directly into your Electronic Health Record (EHR). This reduces after-hours charting, prevents burnout, and gives you more time to focus on patient care, instead of clicking through screens. With a trained Paymedics virtual medical scribe by your side, your attention stays where it matters most: on your patients.
Let our Virtual Medical Assistants handle the chaos so you can prioritize patient care.
Trust in healthcare comes from providing more than just good service; it’s about consistency, security, care, and experience. That’s exactly what we’ve built into our training and operations.
We don’t just assist—we become an extension of your team, helping your practice run smoothly and your patients always feel valued.
Every task is performed with strict confidentiality, guaranteeing that your practice remains fully compliant with privacy regulations.
From solo providers to specialty clinics, our track record shows consistent results in boosting efficiency and patient satisfaction.
Our VMAs bring hands-on expertise in medical processes, EHRs, and administrative workflows, so they fit right in from day one.
We operate in the same manner as your practice does, blending smoothly into your systems without disruption.
Save up to 80% while enjoying professional, high-quality support you can depend on.
No matter where your practice is located, our virtual medical assistants are ready to support you with reliable, accessible services.
We provide backup coverage to keep your practice running smoothly, even in times of staffing shortages or peak workloads.
Paymedics takes patients’ privacy seriously. We understand that healthcare providers are rightly concerned about the security of PHI, especially with remote staffing. That’s why all our virtual administrative medical assistants are trained in HIPAA compliance and equipped with security measures that safeguard your patients’ data at every step.
Getting started is simple. With Paymedics, you can schedule a quick online meeting, connect our trained VMAs with your existing systems, and be up and running within a week. No long wait, no complicated setups, no long contracts—just smooth support designed to lighten workload on your care team and keep your practice moving forward.
Hire a Paymedics certified VMA and start within 7 days. Plus, to make the transition effortless, we assign a dedicated onboarding manager, a specialist who guides your team through a quick 1-hour training, connects the VMA with your existing systems, and ensures everything is set up correctly
From solo providers to specialty clinics, our track record shows consistent results in boosting efficiency and patient satisfaction.
Our VMAs bring hands-on expertise in medical processes, EHRs, and administrative workflows, so they fit right in from day one.
No long-term agreements, so you can stop taking the service whenever you’d like. Select the exact hours you need and adjust them in response to changes in demand.
Paymedics VMAs provide reliable remote medical assistance, handling everything from appointment scheduling and patient follow-ups to telehealth support and medical documentation.
Our health care virtual assistants are available anytime of the day, night, or weekends—so your patients get support even after office hours.
Do your practice a favor—focus on patient care, we’ll handle the rest.
We start off with a quick discovery call to understand your daily tasks, workflow, and pain points.
Based on your requirements, our expert team will assign you a trained Virtual Medical Assistant who is experienced in your specialty.
We help connect our VMA to your EHR, phone systems, or other tools to make sure that everything runs smoothly.
Before your VMA starts working, they learn how your practice runs, your systems, tasks, and daily routine, so they can work just like someone from your own team.
Once you are satisfied, your medical VA becomes a reliable part of your daily workflow, just like in-house staff, but working remotely.
Let’s Talk. Every practice is different from the other, so we create plans that fit your needs.
