Paymedics is dedicated to ensuring full compliance with HIPAA regulations, adhering to national standards to safeguard medical records and personally identifiable health information for healthcare providers and their patients.
At Paymedics, protecting your privacy and health information is a top priority. In accordance with federal regulations, we’ve established clear policies for how our team handles this sensitive data. This Privacy Policy outlines your rights to access and control your health information. Our use and disclosure of your data support payment processing, healthcare IT functions, and other internal operations as needed.
Paymedics reserves the right to modify or update its services, features, policies, and information as necessary.
Paymedics may collect the following information:
Paymedics sends SMS notifications on behalf of healthcare providers, including:
These messages are intended to ensure prompt and effective communication between patients and their providers.
Healthcare providers using Paymedics’ services confirm they have obtained patient consent to receive SMS communications. Patients either explicitly agree to or are reasonably expected to receive messages related to their care and billing.
Patients may opt out of SMS communications at any time. Every message includes opt-out instructions. Once a patient opts out, Paymedics will cease all SMS communication to that individual and notify the respective provider.
The information collected by Paymedics is used to:
Our staff is trained to manage this data responsibly and in accordance with privacy regulations. Patients also have control over their health information, as outlined in our Privacy Policy.
Access to patient data is strictly limited to authorized Paymedics personnel. We’ve implemented robust security measures—such as encryption and firewalls—to ensure sensitive information is protected against unauthorized access.
Patients have the right to:
Paymedics supports these rights and provides mechanisms to exercise them.
In compliance with HIPAA, Paymedics must disclose the following to patients:
The full Paymedics Privacy Policy is accessible on our official website. You can find it linked on the homepage, and it’s also available for download in PDF format.
Paymedics employs a range of safeguards—physical, electronic, and procedural—to protect your data. Encryption software and internal privacy policies are in place to ensure the confidentiality and security of all client and patient information.
If a privacy breach occurs, Paymedics will:
Patients also have the right to file a complaint with the U.S. Department of Health and Human Services.
Paymedics uses cookies to enhance user experience, including:
We utilize:
Paymedics does not share cookie-collected data with any third party.
Paymedics works with subsidiaries and business associates to deliver our services. We may share your health data with these partners, who are contractually bound to comply with the same HIPAA privacy and security standards we uphold.
